Last updated: 10/4/2025
Privacy Policy
This Privacy Policy explains how EGGFLIP LLC (“EGGFLIP,” “we,” “us,” or “our”) collects, uses, and protects information when you visit our website, use our contact and feedback forms, interact with our kiosks, or receive communications from us (including email and SMS/MMS).
1) Information We Collect
- Contact & Order Info: name, email, phone number, order details, feedback form submissions.
- Technical Data: IP address, device/browser type, cookies, and analytics events.
- Communications: emails and SMS/MMS related to support, orders, offers (if you opt in), and feedback.
2) How We Use Information
- To provide and improve our food, service, digital experiences, and customer support.
- To process orders, send confirmations/receipts, and handle service notifications.
- To send promotional messages only if you opt in.
- To request honest feedback from verified customers.
- To comply with legal, safety, and security obligations.
3) A2P SMS/MMS Program & Consent
Transactional SMS Consent. By checking the transactional consent box on our forms or providing your mobile number for order updates, you consent to receive transactional SMS messages from EGGFLIP LLC regarding your orders, receipts, or service reminders. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out or HELP for help.
Promotional SMS Consent (Optional). By checking the promotional consent box, you consent to receive marketing texts from EGGFLIP LLC, including discounts, offers, and updates. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.
- Opt-Out: You can opt out at any time by replying STOP. After opting out, we may send a one-time confirmation message.
- Customer Identification: For fraud prevention, coupon enforcement, and compliance, we may associate messages or redemptions with your contact profile (email/phone).
- No Sale of Numbers: We do not sell or rent your phone number to third parties for their marketing.
4) Review & Feedback Collection
- We send review requests only to guests who have dined with us or interacted with EGGFLIP LLC.
- We use minimal necessary contact information to request genuine feedback.
- We never buy reviews or solicit reviews from non-customers.
5) Sharing & Service Providers
- We do not sell your personal information.
- We may share data with trusted vendors (hosting, analytics, payments, messaging) solely to operate our services and only under confidentiality obligations.
6) Cookies & Analytics
We use cookies and similar technologies for core functionality, performance, and analytics. You may manage cookies in your browser settings; disabling some cookies may affect site features.
7) Data Retention
We retain information only as long as necessary for business operations, security, or legal requirements. You may request deletion of your information using the contact details below.
8) Your Choices & Rights
- Access, correct, or delete certain personal information.
- Opt out of marketing emails via the unsubscribe link; opt out of SMS by replying STOP.
9) Security
We implement reasonable technical and organizational measures (encryption in transit, access controls, least-privilege) to protect your information. No system is 100% secure; please safeguard your devices and accounts.
10) Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page with a new “Last updated” date.
Contact EGGFLIP LLC
EGGFLIP LLC
601 S Marquette Ave #208, Minneapolis, MN 55402
Phone: (651) 350-8782
Email: [email protected]
